Food delivery service DoorDash has been fined $2 million for more than million spam emails and text messages sent to drivers and customers in 2022, following an investigation by the Australian Communications and Media Authority (ACMA).
The ACMA probe was prompted by complaints received from DoorDash customers as well as people who had inquired about or commenced the process to become delivery drivers.
It found that between February and October 2022, DoorDash sent more than 566,000 promotional emails to customers who had unsubscribed from these messages and sent more than 515,000 texts without an unsubscribe facility to prospective drivers.
ACMA revealed today that the company has paid a fine of $2.011 million following its findings that DoorDash had breached Australian spam rules.
Comments